Hello. My name is Eric B. Poole, and I am your Mortgagge Ally!
Although I started working many years prior, it was not until I enlisted in the United States Air Force in 1992, and I was assigned as a Personal Affairs Specialist, it was then that I realized my desire to serve others.
One of my chief duties was to counsel and dristibute Air Force Aid monies to members of the Armed services, and to assist the next-of-kin of military members after the loss of their service member, navigate the Air Force world in order to secure various benefits available to them. By providing reassuring and supporting care, I was able to lighten the burden experienced by the next-of-kin, as they took the first steps towards recovery. I thoroughly enjoyed that position, and I understood that I had the desire and the ability to convey acceptance to others with an open, nonjudgmental attitude, by providing them with my undivided attention, which allowed me to cultivate trust.
After receiving a Honorable Discharge from the USAF in 1992, I began my business career within the consumer finance world and quickly rose from a customer service Representative to Assistant Branch Manager for Commercial credit Corp (Citifinancial) within a 24 month span.
My adaptation to a busy, fast-paced, consumer lending branch was evidenced by my demonstrated success in consistently meeting sales and collections for both my self and the branch, which had a positive impact on the low delinquency rate and superior sales success across the District/RegionStaff. I was exposed to all aspects of the interworkings of the branch, to include coaching, processing account transactions, loan applications, and exercising my underwriting approval authority, in a way which minimized company loss. I developed the ability to problem solve within established policies and procedures, with the understanding and compliance of all state and federal regulations and laws.
Whether it be FHA, VA, USDA or Conventional financing, I have helped hundreds of potential home owners obtain the mortgage financing they needed to become homeowners, and I look forward to providing you with my undivided attention, as we navigate the home buying process to find your way home.
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